Crisis resolution service

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Our crisis resolution and home treatment teams are designed to offer a robust alternative to mental health inpatient admission. There are four teams: two based at the Radbourne Unit in Derby, one at the Hartington Unit in Chesterfield and one at Chapel-en-le-Frith. 

The teams aim to provide a safe service in the least restrictive environment, causing minimum disruption to the service user's life, whilst meeting the needs of people experiencing an acute mental health crisis.

The service also makes referrals where needed to our hospital mental health services, responding to individuals with acute mental health problems and referring them to the most appropriate service.

It is a 24 hour service with a rapid response level to referrals. The crisis resolution and home treatment teams provide an intensive service aiming to intervene and support service users in the early stages of acute psychiatric presentations.

'My crisis worker was excellent. She listened to everything that I and my family had to say. It really was the springboard in me making really good progress.' - service user

Referral criteria

The service is aimed for those individuals at risk of hospital admission to an adult acute psychiatric ward. Individuals presenting with an acute psychiatric crisis of such severity that without the involvement of a crisis intervention/home treatment team, hospitalisation would be necessary.

Contact

  • Derby City and South Derbyshire - Tel: 01332 623700 (24 hours, Monday to Sunday) please ask to be put through to the Derby City and South Derbyshire Crisis Resolution and Home Treatment Team
  • Chesterfield - Tel: 01246 512831 (24 hours, Monday to Sunday); or 01246 277271 (10pm - 8am, Monday to Sunday if no answer on the main number)
  • High Peak and North Dales - Tel: 01298 814784 (8am - 10pm, Monday to Sunday); outside of these hours please contact the Chesterfield Crisis team on 01246 277271 and ask for the Crisis team.
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