Patient record requests

Accessing health records held by Derbyshire Healthcare

When asking to access a health record, you are requesting personal information either about yourself or another person who you are representing – this could be a relative, someone you are a carer for, or a friend. These types of request fall under the Data Protection Act, or the Access to Health Records Act for deceased persons. Our process follows the principles of these acts.
 

What types of health records do you hold?

We hold the following types of health records:

• Mental health - Adult and Older Adult (including Learning Disabilities, Eating Disorders, Mother and Baby Perinatal, Improved Access to Psychological Therapies IAPT)
• Drug and Alcohol – Adult and Children (including Child Breakout)
• Child health - Child and Adolescent Mental Health Services (CAMHS)
• Child health – Specialist Services (including Community Paediatricians, ADHD,  Physio and OT, Specialist Nursing)
• Child health - Derby Integrated Family Health Service  (including Health Visiting, School Health).

How do I get your application form?

If you are the patient requesting your own records, please choose from one of the following:

• I am the patient and wish to access my own mental health record by completing the application form on-line
• I am the patient and wish to access my own mental health record by printing off an application form, completing it by hand and returning it by post
• I am the patient and wish to access my own mental health record by printing off an application form, completing it on a PC (MS Word) and returning by post   

If you are…

• A relative or carer or a friend of a patient in our mental health services
• The parent or guardian of a child using our mental health services
• The parent or guardian of a child using our children’s services

...and you wish to access their records, please contact us using the contact information below. Please provide brief details of your request and we will send you a form to complete, either by post or by email.
 

If you are the relative, carer or friend of a deceased patient you can complete the online deceased patients health record access request form or download a copy of the request for access to a deceased patients health record form, complete by hand and then forward back you us by post or email (see details below).

Telephone: 01332 623760 ext 33760

Email: dhcft.accesstoahealthrecord@nhs.net

Postal address:
Access to a Health Record
IM&T and Records
Derbyshire Healthcare NHS Foundation Trust
Kingsway House East
Kingsway site
Derby DE22 3LZ  

Please note: We are only able to consider for release NHS documents and not information from Education, Social Services and private healthcare providers.
 

Response times

The Data Protection Act asks that we should try and respond to requests for access to health records within 21 calendar days and we always do our best to comply with this. However the Act also says that if we are unable to meet a one month deadline we should write to you at that time giving you more information about the reason for the delay.